Legal

Terms & Conditions

Last updated: 14 May 2026

These Terms & Conditions govern your use of the Storax Lifestyle Clinic website and the services provided at our clinic in Jumeirah, Dubai. By accessing our website, booking a consultation, or receiving treatment, you agree to these terms.

1. About Us

Storax Lifestyle Clinic is a private aesthetic, dermatology, and wellness clinic licensed by the Dubai Health Authority (DHA) and located at Villa #1031, Al Wasl Rd, Umm Suqeim, Jumeirah, Dubai, UAE.

All medical treatments are delivered by licensed practitioners. Information on this website is for general guidance and does not constitute medical advice.

2. Consultations & Treatments

All treatments are appointment-only and begin with a medical consultation. We reserve the right to decline any treatment we believe is not in your best interest.

Treatment outcomes vary between individuals. Photographs, testimonials, and described results are for reference only and are not a guarantee of results in your specific case.

You must provide accurate medical history at consultation. Withholding relevant information may affect the safety and outcome of your treatment.

3. Booking, Deposits & Cancellations

A consultation booking confirms your appointment time. Certain treatments may require a deposit, which will be communicated in advance.

Cancellations or rescheduling must be made at least 24 hours before your appointment. Late cancellations or no-shows may forfeit any deposit paid.

Refunds for treatments already delivered are not provided. Refunds for unused, prepaid treatment packages may be considered at the clinic's discretion, less any consultation or administrative fees.

4. Pricing & Promotions

All prices are quoted in AED and are subject to change without notice. The price confirmed at the time of consultation is the price you will pay for that treatment.

Promotional offers are valid only during their stated period and cannot be combined with other offers unless explicitly stated.

5. Website Use

The content on this website — including text, images, videos, and design — is the property of Storax Lifestyle Clinic and is protected by applicable intellectual property laws.

You may view and share content for personal, non-commercial use. Reproduction, modification, or commercial use without written permission is prohibited.

We may update website content at any time. While we strive for accuracy, we do not warrant that all information is complete or current.

6. Limitation of Liability

To the extent permitted by UAE law, Storax Lifestyle Clinic is not liable for indirect, incidental, or consequential losses arising from your use of this website.

Our medical liability is limited to the standard of care expected of a licensed clinic in the Emirate of Dubai.

7. Governing Law

These terms are governed by the laws of the United Arab Emirates and the Emirate of Dubai. Any dispute will be resolved in the competent courts of Dubai.

8. Contact

For any questions about these terms, please contact us at [email protected] or visit us at Villa #1031, Al Wasl Rd, Umm Suqeim, Jumeirah, Dubai, UAE.